Privacy Policy

Effective Date: January 2026

Amazon & Andes Expedition E.I.R.L. (“AAE,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy in accordance with Peruvian Law No. 29733 – Personal Data Protection Law, its Regulations, and, where applicable, the General Data Protection Regulation (GDPR) for residents of the European Union.

This Privacy Policy explains how we collect, use, store, process, and disclose personal information when you book our services, visit our website, or communicate with us.

By using our services, you expressly consent to the processing of your personal data as described in this Privacy Policy.


1. Personal Data Controller

Amazon  & Andes Expedition E.I.R.L.
Address: 326 Napo street, Iquitos, Loreto, PERU.
Email: gerencia@amazonandesexpeditions.com
Phone: (+51) 965 232 699

Amazon & Andes Expedition E.I.R.L. acts as the data controller of your personal information.


2. Personal Information We Collect

2.1 Information You Provide Directly

Identification and Contact Data

  • Full name

  • Date of birth

  • Nationality

  • Passport or other identification details

  • Email address, telephone number, and mailing address

Booking and Travel Information

  • Reservation and itinerary details

  • Travel preferences

  • Special requests

Sensitive Personal Data (Voluntarily Provided)

  • Medical conditions or dietary requirements, collected only to ensure safety, emergency response, or appropriate accommodation during the trip.

Payment Information
Payments are processed through secure third-party payment platforms (such as PayPal or credit/debit card processors).
Amazon Andes Expeditions does not store or retain credit or debit card information.


2.2 Automatically Collected Information

When you visit our website or communicate electronically, we may collect:

  • IP address

  • Browser and device type

  • Usage and navigation data

  • Cookies and similar technologies


2.3 Information from Third Parties

We may receive personal data from:

  • Authorized travel agencies or booking platforms

  • Service providers involved in delivering your trip

  • Publicly available sources, where legally permitted


3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Managing bookings and reservations

  • Providing tour services and customer support

  • Processing payments

  • Ensuring guest safety and operational logistics

  • Complying with immigration, tourism, tax, and legal obligations

  • Sending operational and administrative communications

  • Sending marketing communications only with prior consent

  • Resolving disputes and enforcing contractual obligations

Sensitive personal data is used exclusively to safeguard your health and wellbeing during activities.


4. Legal Basis for Processing

We process personal data based on:

  • Your explicit consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests, where permitted by law


5. Data Sharing

Amazon & Andes Expedition E.I.R.L. does not sell or rent personal data.

Your information may be shared with:

  • Local guides, lodges, transportation providers, and operational partners

  • Payment processing providers

  • Government authorities, when legally required

All third parties are required to apply appropriate data protection and confidentiality measures.


6. International Data Transfers

Your personal data may be processed outside your country of residence, including in Peru.

Where applicable, international data transfers are carried out using appropriate safeguards in accordance with relevant data protection regulations, including GDPR standards for EU residents.


7. Data Security

We apply reasonable technical and organizational security measures, including:

  • Encrypted data transmission

  • Restricted access to personal information

  • Secure data storage systems

  • Periodic security reviews

Despite these measures, no electronic system can guarantee absolute security.


8. Data Retention

Personal data is retained only for the period necessary to fulfill its purpose:

  • Booking and operational records: up to 5 years, in accordance with legal and tax obligations

  • Marketing data: until consent is withdrawn

  • Sensitive health data: deleted shortly after trip completion, unless retention is legally required


9. Your Rights

In accordance with Peruvian data protection law and, where applicable, GDPR, you have the right to:

  • Access your personal data

  • Request rectification

  • Request cancellation or erasure

  • Object to processing

  • Request restriction of processing

  • Data portability

  • Withdraw consent at any time

Requests may be submitted to:
📧 gerencia@amazonandesexpeditions.com

We will respond within legally established timeframes.

You also have the right to file a complaint with Peru’s National Authority for Personal Data Protection.


10. Cookies Policy

Our website uses cookies to improve functionality and user experience.

Cookies may include:

  • Essential cookies

  • Analytics cookies

  • Preference cookies

You may manage or disable cookies through your browser settings.


11. Updates to This Privacy Policy

Amazon & Andes Expedition E.I.R.L. reserves the right to modify this Privacy Policy at any time.
Any changes will be published on our website with an updated effective date.

Continued use of our services constitutes acceptance of the revised Privacy Policy.


12. Contact Information

For questions or requests related to privacy or data protection:

Amazon & Andes Expedition E.I.R.L.
Address: 326 Napo street, Iquitos, Loreto, PERU.
Email: gerencia@amazonandesexpeditions.com
Phone: (+51) 965 232 699

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